At Nutriheathypro, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help!
Returns
We accept returns under the following conditions:
- Items must be returned within 30 days of the delivery date.
- Products must be unused, unopened, and in their original packaging.
- A receipt or proof of purchase is required for all returns.
Non-Returnable Items:
- Opened or used health and wellness products.
- Perishable or personalized items.
- Gift cards and promotional items.
Exchanges
If you received a defective or damaged product, we will gladly exchange it for a new one. Please contact us within 7 days of receiving your order to request an exchange.
Return Process
- Contact our customer service team at [email protected] with your order details and reason for return.
- Once approved, you will receive a return authorization and shipping instructions.
- Ship the product back to us in its original condition.
- Upon receiving and inspecting the item, we will process your refund or exchange within 5-7 business days.
Refunds
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable unless the return is due to our error.
- It may take 5-10 business days for the refund to appear in your account.
Contact Us
For any return or exchange inquiries, reach out to us at [email protected]. We are happy to assist you!